Star Trek The Next Generation Blu-ray recall.

I just got an Email from, apparently there is a glitch in the new Star Trek The Next Generation Blu-ray season one set. But at least we get a free replacement. The issue appears to be with the sound, one of the first things I spotted in Encounter At Farpoint’ was a couple of sound FX’s missing like when Q takes a douse of drugs from his dispenser on the enterprise bridge. But other than sound issues, this Blu-ray is visually beautiful, it looks like it could have been filmed yesterday, next Gen as it should have been. But got now, keep a look out for its replacement, and has anyone that bought it retail or from any other web vender been notified of getting a replacement.

Here is the Email from


We’re contacting you about your order XXX-XXXXXXX-XXXXXXX, which included the following item:

Title: Star Trek: The Next Generation – Season 1 [Blu-ray][Region Free]


Since you ordered this product, the manufacturer has confirmed that they have discovered technical issues with Star Trek: The Next Generation – Season 1 on Blu-ray. There is an anomaly in the English 7.1 DTS Master Audio track, resulting in an undesired playback experience when listening to some episodes in a 7.1 or 5.1 Surround Sound environment. In addition, the manufacturer is taking this opportunity to correct a few minor issues that were found on other episodes.

A corrected version of this product will soon be available and we are working to ensure that you receive a replacement copy of Star Trek: The Next Generation – Season 1 on Blu-ray as soon as possible.

Your complimentary replacement will be dispatched to the same delivery address as that used for your original order.

No action is needed from you and there will be no charge for this replacement.

The replacement will be sent out as soon as new stock of this item is received from our supplier. We’ll send you an e-mail to confirm when your replacement has been sent, and you will be able to view the status of this order via Your Account at the top of any page on our website or use the following link:

Thank you for your patience and we hope to see you again soon.

Warmest regards,

Customer Service Department

Please note: This e-mail was sent from a notification-only address that can’t accept incoming e-mail. Please don’t reply to this message.

Greetings, I'm Dr Ravenholm, (or DR Yuill-Kirkwood to people that know me). Welcome to my site to the uninitiated our name is in reference to one of my favourite things, Star Trek. My site was created mainly to showcase my photographic work, and my random expeditions and adventures. Other than my photography I love movies and gaming on my Xbox and reading. Some of my favourites being Star Trek, Lord Of The Rings, Serenity, Firefly (Jewel Staite being the most beautiful girl in the verse), Mass Effect, Halo, and Skyrim, I could go on. I hope you enjoy my site and I can also be found in the following places... Twitter: @DRYuillKirkwood on Xbox Live: Dr Ravenholm, on Google+ and on Facebook.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Enter your E-mail address for the leftest updates right in your inbox.

About Me

Dr. Ravenholm

Dr. Ravenholm

Greetings, I’m DR Yuill-Kirkwood (Dr Ravenholm) and welcome to my site I keep a small flock of Chickens and you can follow their stories in Tales From The Coop. I love movies, gaming on my XBOX and reading. Some of my favourites being Star Trek, Lord Of The Rings, Serenity, Firefly (Jewel Staite being the most beautiful girl in the verse), Mass Effect, Halo, Skyrim, and Minecraft, I could go on. You can also find me meeting all the celebrities at Comic-Con. In addition to my business my website and blog showcase my photography, YouTube videos, and expeditions & adventures. I hope you enjoy your visit to and we look forward to talking to you so please comment and share with your friends and drop by and see us on all your favourite social media websites.

Personal Links

Verified Services

View Full Profile →